Colliers FM Life: September 2009

Wednesday, September 2, 2009

More Appreciation from Citi – Excellence - Made Ardi Arta

Made Ardi Arta, our supervisor in Bali, is a great example of excellence. Last year, Ardi received Citi’s “On The Spot Recognition” and has now received two more acknowledgements from Citi, namely as a star in the Citi Bali newsletter in June 2009 and another “On The Spot Recognition”, also in June.

Ardi was featured in the Citi Bali newsletter because he is always available to help with any Facility Management-related issues at any of Citi’s premises in Bali. The newsletter also specifically mentioned Ardi’s proactive approach of asking for input from Citi staff with regard to their premises, which Ardi then follows up promptly. Moreover, the newsletter mentioned Ardi’s initiative in saving money for the branch on the utility bills, which was recognized by Citi’s CRS with a special award.

The “On The Spot Recognition” award in June recognized that Ardi is always available 24 hours a day, seven days a week whenever there is a call for his service, ensuring that there is no interruption to business, as well as Ardi’ dedication to always following up and monitoring progress on any issue.

This is a true story of excellence recognized by a client.

Welcome to Colliers FM Life

This is a blog of real life stories of our interaction with our clients in our daily work. These are all true stories. Some are about small things that makes a big difference in our client's life, some are extraordinary things that we do beyond our and our clients' expectations.

Our job is to manage our clients' facilities, of course we deal with a lot of things, but most importantly, we deal with people's life, in the office, in their business, and even in their homes.

At the end, we are not only managing their facilities, we facilitate their life.

Have a read.

About Colliers FM

Colliers FM is the Facility Management services division of PT Colliers International Indonesia.

Colliers FM pioneered Facility Management services in Indonesia since 1996 with our BNI project in Surabaya.
We are serving MNCs in Indonesia namely: Axa, Citi, Deutsche Bank (South East Asia), DBS, Bank Ekonomi Raharja (member of HSBC Group), Danone, Petrosea, Hess, TransOcean, Salamander Oil, Sara Lee, Pfizer, OCBC, Unilever, etc.

We are the largest Facility Management service provider in Indonesia in terms of number of clients, personnel and geographical coverage which include: Jakarta, Medan, Palembang, Bandung, Semarang, Surabaya, Denpasar, Pontianak, Samarinda, Pekanbaru, Makasar, and Yogyakarta.

Head Office:
PT Colliers International Indonesia
World Trade Center 10th Floor
Jl. Jend. Sudirman Kav 29-31
Jakarta 12920
Phone: 62 21 521 1400
Fax: 62 21 521 1411
http://www.colliers.com/

Colliers FM Operations Office:
Jl. Prapanca Raya No. 34
Kebayoran Baru
Jakarta 12730
Phone: 62 21 7279 5156
Fax: 62 21 7279 5205
http://www.colliersfm.net/