Citi's 'On The Spot Recognition' - Made Ardi Arta

Made Ardi Arta or Ardi as we call him is a Colliers FM staff assigned to manage our portfolio in Bali, in particular, Citi's premises. Ardi is known for his pleasant personality and his service attitude. Ardi always take a proactive role by asking people, what they need from Ardi in regards to the facility under his coordination, rather than waiting for request to come to him.

In implementing Colliers FM Energy Conservation Program, Ardi was given the instruction to monitor the branch's Energy Consumption. Ardi found that somehow the electricity from another shophouse in the same complex as Citi's Bali branch was hooked up to Citi's electricity meter, which has caused Citi's to pay for more than it consumed. The other shophouse has its own meter, but it was not directly connected to the PLN supply but to Citi's meter. No one knew why this happened but surely it was something intolerable.

Ardi reported this to PLN (State Owned Power Company) and they rectify the installation. PLN reimbursed all the unjustified bill to Citi which was about IDR 12,000,000 (approx. USD 1,276), a significant amount for the size of Citi's Bali branch.

With this initiative along with his pleasant attitude and great characters, Ardi was recognized by Citi's management. In July 2007, Citi awarded Ardi with 'On The Spot Recognition' which was given personally by Shariq Mukhtar, Citi's Indonesia Country Business Manager who flew from Jakarta to Bali for this.